Taiwan Railway Train Map

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台灣高鐵秉持提供旅客安全、快速的運輸服務為最高原則,以「成為引領進步、創造美好的生活平台」為願景,透過高鐵連接城市間的美好生活,傳遞幸 …

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2021年3月21日
搭乘車次0132列車高鐵,由新左營開往台北,自由座10車廂7D7E,9D9E,11D11E 上車過沒多久即發生冷氣孔漏小水,雖事後站務員及清理員第一時間做緊急處理,但未聽到或有做任何補償,高鐵是否該檢討為何讓乘客在車廂淋小雨呢?! Anna0369的完整评论
2021年3月19日
3/19因為錯過上一班,透過售票櫃檯更改1679這一班次列車商務艙因此無法有確切的固定座位,服務第6列車艙的小姐從上車起就給予我想當貼心的協助提供我座位及次一站的換位,很感謝!我曾在紅梅當過空服員,這樣溫馨的感受讓我突然懷念,知道乘客可能的不安、記得乘客的需求,真的非常稱職!長官要給予嘉獎鼓勵!! Louis66Xiv的完整评论
2021年3月1日
學生票很早就網路預訂了,然後發車一個多小時前,就去全家和7-11取票都系統忙碌,而且試了很多次皆失敗,然後也試過網路信用卡付款很多次也顯示系統忙碌,接著一直打客服也打不通,最後到現場與售票員說,結果預定的位置已失效,只能訂別車的全票,完全沒有任何補償措施,非常令人失望。 s0501003的完整评论

常见问题

问:
Hi there, need some advice as I will be travelling with mum and 2 kids gonna tae the HSR from zuoying to taipei with 2x …
问:
Hi there, need some advice as I will be travelling with mum and 2 kids gonna tae the HSR from zuoying to taipei with 2x 28inch and 1 24inch luggages hence wanna know whether if standard class seat space is big enough to place luggages?
答:
Each coach have a place to store your luggage but others also need the space, too., better to queue first on line then you have the first right to put them in, above your seat also have …
答:
Each coach have a place to store your luggage but others also need the space, too., better to queue first on line then you have the first right to put them in, above your seat also have space to handle your small one, your seat space is good to put some in front of your feet or under the seat.
问:
Hello, appreciate your help please. How long in advance do we need to be at the station before the HSR's departure time …
问:
Hello, appreciate your help please. How long in advance do we need to be at the station before the HSR's departure time please? Taking from Taipei to Chiayi 6:50am train. Thanks alot!
答:
If you have booked seats and know your carriage I would probably be at the station about 20 /30min before departure to find the platform and queue up. There are signs on the …
答:
If you have booked seats and know your carriage I would probably be at the station about 20 /30min before departure to find the platform and queue up. There are signs on the platform where to wait depending on which car or carriage you are in and there are markings on the platform where one queues up. All very orderly. Once you are in the line you just need to wait for the train to arrive. It is very punctual. Hope that helps and happy travels.
问:
A couple of questions: 1) Do reservations get snatched up or is there generally room on the rail? We're a party of two …
问:
A couple of questions: 1) Do reservations get snatched up or is there generally room on the rail? We're a party of two looking to travel Taipei to Taichung 12/27, and Taichung to Tainan 12/29. 2) On the mobile app registration, it asks for a Taiwan ID #. What do people use? I've tried a generic A11111111C as a stand-in but that didn't work.
答:
If you’re travelling out of peak time there is a better chance of getting seats. Mind you we booked our seats online (not via the app) and had the tickets printed at 7-11 for a small fee. …
答:
If you’re travelling out of peak time there is a better chance of getting seats. Mind you we booked our seats online (not via the app) and had the tickets printed at 7-11 for a small fee. We also booked a couple of days before our trip. I’d say do the booking online if you can. What we found was that the locals don’t bother to book beforehand but sit anywhere there’s vacant seats. So there was someone in our seats when we boarded. The advantage of booking is that you already have seats assigned. We travelled to Tainan by standard rail and upgraded to first class on the way back to Taipei.The staff at the station did speak English and the whole process was quick and efficient. Hope this helps and good luck and have a great time.
问:
Could I ask if the Taiwan High Speed Rail Counter accept American credit card?
答:
They do. But is cheaper to take money from a bank using your ATM if you don't have a transaction fee. Better conversion rate!
问:
I’m going to taiwan on nov I’m looking at Klook offer stating Taipei to and from taichung tickets. But I not sure whether …
问:
I’m going to taiwan on nov I’m looking at Klook offer stating Taipei to and from taichung tickets. But I not sure whether can I buy tickets as I’m planning to go Taichung one day trip and back to Taipei on the same day. Can I get and redeem the tickets on the same day? Or should I just get the offer from Klook from Taipei to Taichung and when I want to change my ticket at the main station I get the tickets at the counter to come back Taipei?
答:
I believe is cheaper to buy the tickets in the train station. Check in the internet first. Enjoy!
答:
回答者:Rafael A · 2018年9月24日
糟糕! 出现问题了,请几分钟后再试

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