AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...

A New York scientist's 7-year attempt to patent a human–animal chimera has failed because the hybrid could be too human. Stuart Newman of New York Medical College and his collaborator Jeremy ...

As a senior hybrid systems engineer at Ford, I've worked on many cutting-edge vehicles and technologies over my three-decade career. One of my favorites: when we created the world’s first hybrid ...