With the new year, one is hopeful that it marks a fresh chapter for the food and beverage industry. No system is perfect but ...

The Internal Revenue Service issued final regulations for sales and exchanges of digital assets on the new Form 1099-DA for ...

Although AI is the most significant force defining the data center industry in 2025, here are five other trends that will ...

Companies working on AI agents say they are intended to one day be digital coworkers or assistants to human workers in fields ...

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The Biden administration published a final rule on H-1B visas to place its stamp on immigration policy before Donald Trump takes office.

"By legally intervening in South Africa’s case, Ireland will be asking the ICJ to broaden its interpretation of what constitutes the commission of genocide by a State," the announcement read ...

In this article, we’ll take a closer look at the demographics, shopping habits, and motivations behind the average Costco customer. Costco’s membership model is important to customer loyalty ...

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As the demand for frictionless, personalized customer experiences continues to rise, businesses are increasingly turning to Contact Center as a Service (CCaaS) solutions to meet the needs of their ...

The standard definition of conversational AI is a ... while more complex or serious customer service inquiries can be passed on to live customer service representatives.

Learn the key criteria and steps to create a clear customer profile and persona for your product strategy. Understand your target market and deliver more value. Agree & Join LinkedIn ...