(PDF) Consumer Satisfaction Theories: A Critical Review
Consumer Satisfaction Theories: A Critical Review - Academia.edu
Measuring Customer Feedback, Response and Satisfaction
(PDF) A Review of Feedback Models and Theories: Descriptions ...
A systematic review and meta-analysis: the effect of feedback …
Customer experience: a systematic literature review and …
Theory and practice of customer-related improvements: a …
Customer experience: fundamental premises and implications for …
The Influence of Online Ratings and Reviews in Consumer
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